La Lucente obtains EcoVadis Platinum: over a century of business and a sustainable future in facility management

European Customer Synergy (ECS) is proud to highlight the outstanding achievement of its shareholder La Lucente SpA, which has been awarded the prestigious EcoVadis Platinum rating—placing the company among the top 1% of companies assessed globally.

This recognition reflects La Lucente’s strong commitment to sustainability as a core element of its business strategy. Rather than treating ESG as a formal requirement, the company has embedded environmental responsibility, ethical governance, and social impact into its operational and strategic framework.

As a leading facility management provider in Italy, La Lucente has established a robust system of environmental policies, supported by internationally recognized certifications and a sustainability report aligned with global standards. Advanced tools for monitoring emissions and energy consumption further demonstrate a structured and transparent approach to continuous improvement.

The EcoVadis assessment also highlights La Lucente’s strong social performance, including comprehensive welfare programs, professional development initiatives, and clear policies to protect workers’ rights and promote diversity and inclusion across the value chain.

This milestone is part of a broader, long-term journey. As Angelo Volpe, CEO of La Lucente, states:

“The EcoVadis Platinum rating confirms the consistency of a strategy that integrates sustainability, innovation, and social responsibility into our development model. It is not a one-time achievement, but the result of a vision built over time and shared across the entire organization.”

Founded in 1922, La Lucente represents a fourth-generation family business that has successfully evolved into a modern industrial organization while maintaining its core values of quality, responsibility, and respect for people. Today, the company employs more than 2,000 people, operates across approximately 1,000 sites in Italy, and generates annual revenues exceeding €60 million.

In recent years, La Lucente has also accelerated its innovation efforts, introducing artificial intelligence solutions for operational planning, data analysis, and service quality control—enhancing efficiency and performance in a highly complex sector.

For ECS, this achievement underlines the strength and commitment of its shareholder network. It reflects a shared ambition to drive sustainability, innovation, and long-term value across all markets in which ECS operates.